If you have had a good experience please take the opportunity to thank those who have helped you, everyone likes to know they are doing a good job.
If there were things that you didn’t like or something that you feel could be improved, please let us know so we are aware of it and can make improvements to our care and services.
We invite any comment you may have about Mallee Track Health and Community Service. When you leave your feedback we will be notified and will be able to respond and thank you, explain what we are doing to improve the experience for everybody.
Alternatively, provide your feedback to the MTHCS team by calling:
03 5092 1111
Email the MTHCS team:
quality@mthcs.vic.gov.au
Or complete a hard copy feedback form available at each MTHCS site.
External Service for Health Complaints
Any problem is usually best solved at the point of service in the hospital. However, if you are not satisfied with the response to your complaint or you wish to take your concerns further, please contact the Office of Health Complaints Commissioner.
Health Complaints Commissioner
Phone: 1300 582 113
Email: hcc@hcc.vic.gov.au
Website:
https://hcc.vic.gov.au
Postal: Level 26, 570 Bourke Street Melbourne VIC 3000
Your feedback about this content is important and helps us improve our service.
Please provided your email address if you would you like us to respond to your feedback.
