Vision and mission
Vision
To be a leading rural health service - innovative, responsive, and sustainable - providing high quality care across early years, aged care, and community health, guided by the evolving needs of our communities.
Mission
We deliver health and wellbeing services across every stage of life, fostering thriving, resilient communities, and a workplace culture that values and supports our people.
Our values and behaviours
These values and behaviours were developed by employees from across MTHCS in 2019 over a series of workshops and interviews.
Accountability
Value
We define our expectations and are accountable for our actions
Behaviours
- We keep our word and do what we say
- We own our actions and behaviours
- We look for solutions not someone to blame
- We hold others to account for poor behaviour and attitudes
Excellence
Value
We set high standards and continually strive to improve on them
Behaviours
- We continuously strive to improve by acting on feedback and being open to new ways of doing things
- We take initiative and have the courage to question what we do
- We are professional in every way, always
Compassion
Value
We treat everyone with care, respect and dignity
Behaviours
- We are person centred and deliver a positive experience, every time
- We demonstrate care, kindness and empathy
- We are flexible, compassionate and offer to help
Teamwork
Value
We work collaboratively and in the spirit of partnership
Behaviours
- We are responsive to each others’ needs
- We seek opportunities to break down silos
- We respect others’ values and opinions
- We treat others as we would like to be treated
Integrity
Value
We endeavour to do the right thing in all circumstances even if no-one is watching
Behaviours
- We are honest and reliable
- We protect and care for our reputation and build community trust
- We value diversity, and are not judgemental
- We respect privacy and confidentiality
Transparency
Value
We are open and honest and embrace positive change
Behaviours
- We base decisions on fact, not rumours
- We share our knowledge and learning
- We embrace change and have a ‘can do’ attitude
- We don’t hide or ignore issues but tackle them directly
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