Quality Support Project Officer
Reference number: PD126
Closing date: 8 Jun 2026
Position summary
To be responsible for reviewing each of the Early Years’ services against regulatory compliance and National quality standards (NQS) and developing processes to support service ongoing quality improvement.
Selection criteria
Essential:
- Independent problem solving — Demonstrated ability to analyse situations, identify solutions, and take initiative without requiring close supervision.
- Ability to build relationships with Service Leaders and Educators through clear, consistent communication that drives high-quality practice, strengthens professional capability, and embeds a collaborative, improvement-focused culture across all services.
- Demonstrated strength in delivering supportive, direct feedback that enhances educator practice and drives continuous improvement.
- Current Driver's Licence — Valid and unrestricted licence suitable for travel between service locations.
- Relevant ECEC qualification and experience — Approved Early Childhood Education and Care qualification (Minimum Cert III) with practical experience working in early years services across age groups 0-5years.
Key responsibilities
- Lead NQS Self-Assessment processes with each service, working alongside Service Leaders and Educators to align with Assessment & Rating expectations and embed Exceeding themes into service improvement frameworks.
- Observe, model and coach Best Practice pedagogy and practice with Educators to strengthen quality outcomes for children.
- Report in VHIMS to document quality improvements, incidents, and feedback in line with organisational and regulatory requirements.
- Support compliance readiness by assisting services to prepare for visits and guiding Service Leaders in responding to VECRA feedback.
- Represent the Early Years department in OH&S as the designated Occupational Health & Safety Representative.
- Support QIP and program development through the implementation and ongoing review of each service's Quality Improvement Plan and educational programs.
- Guide Storypark documentation to ensure Educators meet Best Practice expectations and regulatory requirements.
- Provide evidence-based input into Early Years policies and procedures to ensure alignment with the National Model Code and National Regulations.
- Work on the floor as required, contributing to educator-to-child ratios and supporting children's needs.
- Present key ideas and strategies in staff and team meetings alongside Service Leaders to drive continuous improvement.
- Collaborate with EYM and MTHCS teams, contributing to a cohesive and supportive Early Years workforce.
- Support rostering operations by assisting the Rostering Officer with staff absence coordination and ensuring ratio compliance at all times.
- Undertake other duties as directed to support smooth service operations and organisational priorities.
Employment with MTHCS
Child Safe Organisation
Mallee Track Health and Community Service is committed to preventing child abuse, identifying risks early, and removing and reducing these risks.
Occupational Health & Safety and Environmental
All MTHCS employees will:
- Ensure that they take reasonable care to protect their own health and safety, and the health and safety of others.
- Use any equipment provided for health and safety purposes.
- Obey reasonable instructions given by MTHCS in relation to health and safety at work.
- Help MTHCS meet our duty of care, such as by undertaking hazard inspections.
- Comply with all MTHCS OHS policies and procedures.
- Ensure they do not interfere with or misuse anything provided in the interests of health and safety.
Section 21 of the Occupational Health & Safety Act 2004, requires an Employer to provide and maintain, so far as is reasonable and practicable, a safe workplace for all employees and ensure that no employee is placed at risk of injury while performing the duties and responsibilities required by their position.
To comply with this obligation, MTHCS requires all candidates/employees to have the mental and physical capacity to safely perform the inherent requirements of the position they are applying for (or have been appointed to).
If a risk is identified and fitness to safely perform the duties of the position needs to be determined, MTHCS with the agreement of the candidate/employee, will arrange an independent medical assessment to determine capacity to safely perform the inherent requirements of the position to minimise the risk of injury or aggravation of any pre-existing condition the candidate/employee may have.
Compulsory Training
As per the schedule.
Performance Appraisal
Conducted as per appraisal schedule.
How to apply
Your application must clearly state the position title specified on the advertisement and include:
- A statement addressing each Key Selection Criteria clearly demonstrating your ability to meet the objectives of the role. Note: Read the Position Description (PD) carefully so you have a good understanding of what is required and remember to address what knowledge, skills and attributes you have.
- General resume.
- Copies of any formal qualifications. Note: hard copies of your qualifications will need to be produced at interview.
Appointment is subject to satisfactory completion of a Police Record Check and also a Working With Children Check for nominated positions.
To apply please forward current resume with covering letter addressing the key selection criteria to:
People and Culture
PO Box 130, Ouyen VIC 3490
Or alternatively an application can be emailed to careers@mthcs.vic.gov.au
Applications received earlier than the closing date may be assessed, interviewed and offered employment prior to the closing date.
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